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Frequently Asked Questions
- How Do I Register on the "Do Not Call" web site?
- Go to http://telemarketing.donotcall.gov
- Click the link on the bottom that says: "ALL USERS MUST CLICK HERE TO CREATE A PROFILE"
- Fill in the required registration information (areas marked with an * are required). For "Organization Function" choose TM/SP with "Independent Access"
- If you are registering for yourself, enter your own information in the "Authorized Representative" section. Use your email for both the "Rep" and "Downloader" email address.
- After completing the information, confirm it is correct and choose "Create Profile"
- Agree to the terms of use and click "Agree"
- PRINT OUT THE CONFIRMATION SCREEN to save your ID and PWD information.
- The registration portion of the process is complete.
- How Do I Subscribe to Area Code Lists on the "Do Not Call" web site?
- Go to http://telemarketing.donotcall.gov
- Click the link on the left that says "Subscribe and Pay"
- Fill in the ID and Password that you were given when you registered. Use the Organization ID and the Representative password. Make sure the button that says "Representative" is checked off under the UID/PWD fields.
- On the next page, click the "Subscribe to Area Codes" link.
- Fill in the information in "Step 1". You will subscribe for "My Organization"
- Choose " Area Codes by Area Code Number - Fee: $25 Per Area Code over 5" in the "Subscribe to Area Codes" section and click "Submit" on the bottom.
- On the next page, check off the area codes you are interested in and click "Continue".
- The next screen will show you the area codes you’ve subscribed to. If necessary, you can go back and change any incorrect entries.
- You are brought to a confirmation screen that tells you your subscription is complete.
- How Do I Download Area Code Lists from the "Do Not Call" web site?
- Go to http://telemarketing.donotcall.gov
- Click the link on the left that says "Download Phone Numbers"
- Fill in the ID and Password that you were given when you registered. Use the Organization ID and the Download password. Make sure the button that says "Downloader" is checked off under the UID/PWD fields.
- On the next page, click the "Download Full List" link.
- Leave the "Flat Text File" format selected (it will be selected by default)
- Agree to the "Certfy Compliance" section
- Click "Begin" at the bottom of the page.
- You are brought to a page with a link for each area code you previously subscribed to. Click the first area code in the list. You will be prompted to open or save it. Choose "Save" and you will be prompted to choose a location to save the file to. Make sure you remember where you save it (My Documents, etc).
- Once the "save" completes, you can choose "Close" on the download status dialogue box. Repeat this process for each area code you have subscribed to.
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